Patricia (Patty) D. Horoho is the Chief Executive Officer of Optum Serve, the end-to-end federal business of both Optum and UnitedHealth Group. Under her leadership, Patty has built a dynamic senior leadership team and grown both Optum Serve’s employee population and business, including securing the $55 billion Veterans Affairs Community Care Network Third Party Administrator contract. Prior to joining Optum, Patty led Accenture’s military health business as the client account lead and managing director for military health.
Patty’s distinguished professional career also includes 33 years with the U.S. Army, where she retired as a Lieutenant General, the 43rd Army Surgeon General and Commander of the U.S. Army Medical Command. She made history being the first woman, first nurse and non-physician to hold these posts. In these roles, Patty led the third largest health care system in the world, a global logistics, research and care network across five continents, with a multibillion-dollar budget and staff of more than 156,000. An expert in health care transformation, Patty moved the entire Army Medicine organization from a disease model of care to a system for health. She implemented groundbreaking and long-lasting initiatives around behavioral health, while improving health care considerations and force protection measures for military women.
Patty has been humbled to serve and lead during pivotal moments in Army Medicine and in defense of the nation, including serving as the head nurse in the emergency room during the Green Ramp Disaster in 1994; standing up triage at the Pentagon on Sept. 11, 2001; transforming care at the Walter Reed Army Medical Center from 2006 to 2008; and serving as the Special Assistant to the Commander, International Security Assistance Force Joint Command, Afghanistan.
Patty’s military awards and citations include the Distinguished Service Medal, Legion of Merit, Bronze Star Medal, France’s National Order of the Legion of Honour Chevalier (Knight), Japan’s Defense Cooperation Award Second Class, and the President’s Lifetime Achievement award.